businessbusiness learning

How to know your customers?

know your customers

Hello everyone, this is Arpit Rana from learnsomebusiness.com and today I am going to explain to you the different ways to know your customer.

Before it, let me explain you why you need to know your customers?

Suppose you have a jewelry shop in a very high profile area. You are making a good amount of money but you got an idea of starting to sell artificial jewelry. You started to sell artificial and cheap jewelry. What will you observe is that after some time your sales graph will go down and down. Why?

Even if you are selling something good in cheap price nobody in such a high profile area wants cheap jewellery.

That is why knowing your customer is important otherwise your business will end.

How to know your customers but?

The only way to know your customer is by ASKING them what they need, what they want?

But unfortunately, you can’t ask it directly.

So, what is the solution?

There are FOUR ways-

FOUR WAYS TO KNOW YOUR CUSTOMERS

  1. survey(only for online business)
  2. contact us
  3. feedback forum
  4. Chatbot
  1. Survey- Surveying is one of the oldest methods to know the choice of a group of people. But surveying is not free for offline business but it is free in case of online businesses. You just need to use a survey tool like survey monkey.

So, how to do surveys that will tell you about your customers?

First of all, learn one thing you can’t ask someone to tell all the steps you need to do to improve. You can ask to tell in one line what you want to change on my website.

Secondly, make a quiz type survey. Like Is my website fast? Yes or No

Is my content of good length? You want bigger content or This length of content is okay.

Don’t ask more than 10 Questions, otherwise people will avoid your quiz. Make it shorter to 5 Questions

Remember one thing, you need to experiment again and again. Change questions again and again.

Contact Us- Don’t forget to add this option to the end of your website. If you are not adding it, you are losing money. Other brands use this option to contact you, some customers ask from here. So, add it. Even in offline businesses, be always available for your customer.

Contact Us forum is like adding a version of yourself on your website as you can’t be available to be contacted always. Contact Us is always important in business.

Be available to be contacted.

If you can’t be available add a contact us forum.

3. Feedback forum- Feedback is widely used by offline businesses and most importantly by successful restaurants. They remain to ask about their dishes from the customers. Same way, you can add this to your online business. When you add a feedback forum at the end of your article, a person can tell you what he needs in your article and you can edit your article in a better way. You can also ask people to comment on their views.

4. Chatbots- This is the least productive way but it will work. Very few people talk to chatbots, but some people talk with chatbots and we can get their suggestions with the help of chatbots.

How many ways you need to activate at one time?

Two or three are enough. If you are using all may be person will gets disturbed.

So, after how many suggestions you need to change?

You don’t need to change for 2 or 3 suggestions but if you are getting too much similar suggestion then you need to act. Like- Out of 10 suggestions, 5 are saying your site layout is not good. Then you need to act.

So, that’s it. Are you going to use these methods to know about your customers?

Get more social shares

More ways to know your customers

187 thoughts on “How to know your customers?

  1. Do you mind if I quote a few of your posts as long as I provide credit and sources back to your webpage? My blog is in the exact same niche as yours and my users would truly benefit from a lot of the information you present here. Please let me know if this ok with you. Thank you!

  2. obviously like your website but you need to check the spelling on quite a few of your posts. Several of them are rife with spelling issues and I find it very troublesome to tell the truth nevertheless I抣l definitely come back again.

  3. We are a bunch of volunteers and starting a brand new scheme in our
    community. Your website provided us with valuable information to work on. You have done an impressive process and our whole
    group might be thankful to you.

  4. I really liked this post i read your blog fairly often, and you’re
    always coming out with a lot of great stuff. I shared this
    on my fb, and my followers really liked it. I really admire the great work :
    )

  5. Awesome website you have here but I was wondering if you knew of any discussion boards that
    cover the same topics talked about in this article? I’d really love to be a part of
    group where I can get advice from other experienced
    people that share the same interest. If you have
    any suggestions, please let me know. Thanks a lot!

  6. I was curious if you ever considered changing the page layout of your site?
    Its very well written; I love what youve got to say.
    But maybe you could a little more in the way of content so people could connect
    with it better. Youve got an awful lot of text for only having one or two pictures.
    Maybe you could space it out better?

  7. Today, I went to the beachfront with my kids.
    I found a sea shell and gave it to my 4 year old daughter and said
    “You can hear the ocean if you put this to your ear.” She put the shell
    to her ear and screamed. There was a hermit
    crab inside and it pinched her ear. She never wants to go back!
    LoL I know this is completely off topic but I had to tell someone!

  8. you’re actually a good webmaster. The site loading speed is incredible.
    It sort of feels that you are doing any unique trick.
    Moreover, The contents are masterpiece. you have done a magnificent
    task on this matter!

  9. Undeniably believe that which you said. Your favorite reason seemed to
    be at the internet the simplest factor to keep in mind of.
    I say to you, I certainly get irked even as other people think about concerns that they plainly don’t recognize about.

    You controlled to hit the nail upon the top and also
    outlined out the entire thing with no need side effect ,
    other people can take a signal. Will likely be again to get
    more. Thanks

  10. Hello There. I found your blog the usage of msn. That is
    a really well written article. I’ll be sure to bookmark it and come
    back to read extra of your useful information. Thank you for the post.
    I’ll definitely return.

  11. That is very attention-grabbing, You are an excessively skilled blogger.
    I’ve joined your rss feed and look forward to in search
    of extra of your fantastic post. Additionally, I have shared your web site in my social networks

  12. What’s Taking place i’m new to this, I stumbled upon this I’ve found It absolutely helpful
    and it has aided me out loads. I am hoping to contribute & assist different users like its
    helped me. Great job.

  13. Write more, thats all I have to say. Literally,
    it seems as though you relied on the video to make
    your point. You obviously know what youre talking about, why waste your intelligence on just posting videos to your weblog when you could be giving us something informative to read?

  14. Do you mind if I quote a few of your posts as long as I provide
    credit and sources back to your webpage? My blog is in the exact same area of interest as yours and my visitors would truly benefit
    from a lot of the information you provide here. Please let me know if this alright with you.

    Thanks!

  15. I would like to thank you for the efforts you have
    put in penning this site. I really hope to view the same high-grade blog posts by you in the future as well.
    In fact, your creative writing abilities has motivated
    me to get my own, personal site now 😉

  16. Excellent post. I used to be checking continuously this
    weblog and I’m inspired! Very useful info specially the final part :
    ) I maintain such information a lot. I used to be looking for this particular information for a long
    time. Thank you and best of luck.

  17. Attractive portion of content. I simply stumbled upon your site and in accession capital to say that I get in fact loved account your blog
    posts. Any way I’ll be subscribing on your feeds or even I success you access constantly rapidly.

  18. Having read this I thought it was rather informative.
    I appreciate you finding the time and effort
    to put this information together. I once again find myself personally spending a significant amount of time both reading and commenting.
    But so what, it was still worthwhile!

  19. Hello, Neat post. There is a problem together with your web site in internet explorer, could check this?
    IE nonetheless is the marketplace leader and a good section of people will miss your great writing because of this
    problem.

  20. I would like to thank you for the efforts you’ve put in writing this site. I am hoping the same high-grade blog post from you in the upcoming also. In fact your creative writing skills has inspired me to get my own blog now. Actually the blogging is spreading its wings fast. Your write up is a good example of it.

  21. Just want to say your article is as astonishing. The clearness in your post is just nice and i can assume you’re
    an expert on this subject. Fine with your permission allow me to grab your RSS feed to keep updated with
    forthcoming post. Thanks a million and please continue the rewarding work.

  22. I loved this post! i read your blog very often, and you’re
    constantly coming out with some geat stuff.
    I embedded this on my blog, and my followwers adored it.
    I really admire the great work 🙂

  23. this is really usefull. You are a great writer, keep it up

    You can check my site also here:

    [url=https://articolepescuitmagazindepescuit.blogspot.com]decathlon pescuit[/url]

  24. This is definitely beneficial data my friend. you are a dialect right good novelist . i lust after to helping with you my website as well. tell me what do you deem approximately it

    [url=https://medium.com/@motivoscem/where-to-buy-youtube-views-and-why-buy-cheap-youtube-views-89007d6035dd]buy youtube views cheap[/url]

  25. really nice

    This is as a matter of fact established facts my friend. you are a remarkably most luxurious novelist . i hunger to helping with you my website as well. tell me what do you believe about it

    [url=https://tinyurl.com/smj3gl9]buy youtube views[/url]

    Thankyou again for posting such good content. Cheers

  26. Greate article. Keep writing such kind of info on your blog.

    Im really impressed by your site.
    Hello there, You’ve performed a fantastic job. I’ll definitely digg it and in my view suggest
    to my friends. I am sure they’ll be benefited from this web site.

  27. We are a group of volunteers and starting a new scheme in our community.
    Your site provided us with valuable info to work on. You’ve done a formidable
    job and our whole community will be grateful to you.

  28. I’m extremely impressed with your writing skills as well
    as with the layout on your weblog. Is this a paid theme or did
    you modify it yourself? Either way keep up the excellent quality writing, it’s rare to see a great blog like this one today.

  29. I’m really enjoying the theme/design of your site.
    Do you ever run into any browser compatibility problems?
    A few of my blog readers have complained about my blog not operating correctly in Explorer but looks great in Chrome.

    Do you have any tips to help fix this problem?

  30. Hey there, I think your website might be having browser compatibility issues.
    When I look at your website in Opera, it looks fine but when opening in Internet Explorer, it has some overlapping.
    I just wanted to give you a quick heads up! Other then that, great blog!

  31. You actually make it seem so easy together with your presentation however I find this topic to be
    really something that I feel I might by no means understand.
    It kind of feels too complex and extremely large for me.
    I am having a look ahead to your next put up, I will attempt to get
    the hang of it!

  32. What you published was very reasonable. However,
    what about this? what if you were to create a awesome headline?
    I ain’t suggesting your content isn’t good., but what if
    you added a headline to maybe get people’s attention? I mean How to know
    your customers? – Learn Some Business is a little vanilla.

    You might peek at Yahoo’s front page and note how they create news titles to grab people to
    click. You might try adding a video or a related picture or two to grab people interested about what
    you’ve written. In my opinion, it would bring your blog a little bit
    more interesting.

  33. you’re in point of fact a just right webmaster.

    The website loading pace is incredible. It kind of feels that you’re doing any distinctive trick.
    Also, The contents are masterwork. you have performed a great task in this matter!

  34. It’s really a nice and useful piece of information. I am glad that you just shared this
    helpful information with us. Please keep us up to date like this.
    Thanks for sharing.

  35. I really like what you guys are up too. This kind of clever work and reporting!
    Keep up the good works guys I’ve included you guys to our blogroll.

  36. It’s the best time to make some plans for the future and it’s time to be
    happy. I’ve read this post and if I could I want to suggest you some interesting things or suggestions.
    Perhaps you can write next articles referring to this article.
    I wish to read more things about it!

  37. Heya! I’m at work browsing your blog from my new iphone 3gs!

    Just wanted to say I love reading through your blog and look forward to
    all your posts! Carry on the superb work!

  38. Howdy! I’m at work surfing around your blog from my new iphone 4!
    Just wanted to say I love reading through your blog and look forward to all your posts!
    Carry on the outstanding work!

  39. Howdy very nice website!! Guy .. Excellent ..

    Wonderful .. I’ll bookmark your web site and take the feeds also?
    I’m satisfied to seek out numerous useful info
    here within the put up, we need work out extra strategies in this regard,
    thanks for sharing. . . . . .

  40. Howdy superb website! Does running a blog such as this
    take a lot of work? I’ve no knowledge of coding however I was hoping to start
    my own blog in the near future. Anyways, should you have any ideas or techniques for new blog owners please
    share. I know this is off subject but I just needed to ask.

    Kudos!

  41. Hi I am so grateful I found your webpage, I really found you by error, while I was looking on Aol for something else, Anyhow I am here now
    and would just like to say thank you for a marvelous post and a all round entertaining blog (I also love
    the theme/design), I don’t have time to browse it
    all at the minute but I have saved it and also added in your RSS feeds, so when I have time I will
    be back to read a great deal more, Please do keep up the great jo.

  42. Thanks a bunch for sharing this with all folks
    you actually know what you’re talking about! Bookmarked.

    Please also talk over with my site =). We can have a hyperlink trade agreement among
    us

  43. I believe everything published made a lot of sense. But, think on this, what
    if you added a little information? I mean, I don’t wish to tell you how to run your website, but
    suppose you added a post title that grabbed folk’s attention? I mean How to know your customers?
    – Learn Some Business is a little plain. You should look at Yahoo’s front page and watch how
    they create article headlines to grab viewers to open the
    links. You might add a related video or a related picture or two to get people excited about what
    you’ve written. In my opinion, it might bring your blog a little bit more
    interesting.

  44. hello there and thank you for your information – I have
    certainly picked up something new from right here. I
    did however expertise several technical issues using this web site, since I experienced to reload the site many times previous to I could get it to load correctly.
    I had been wondering if your hosting is OK?
    Not that I am complaining, but slow loading instances times will
    sometimes affect your placement in google and could damage your high quality score if ads and marketing with Adwords.
    Well I’m adding this RSS to my e-mail and can look out for much more of your respective interesting content.
    Make sure you update this again soon.

  45. I do trust all the concepts you have presented to your post.
    They’re very convincing and will definitely work.
    Nonetheless, the posts are too quick for novices.
    Could you please extend them a bit from next time? Thanks for the post.

  46. Greetings from Florida! I’m bored to death at work
    so I decided to check out your blog on my iphone during lunch break.
    I enjoy the knowledge you present here and can’t wait to take a look when I get home.

    I’m amazed at how fast your blog loaded on my phone ..
    I’m not even using WIFI, just 3G .. Anyways, wonderful site!

  47. Hello there, I found your web site by way of Google while looking for a
    related topic, your site got here up, it appears good.
    I have bookmarked it in my google bookmarks.

    Hello there, just become aware of your blog thru Google,
    and found that it is truly informative. I’m gonna watch out
    for brussels. I’ll appreciate in case you continue this in future.
    Numerous people will be benefited out of your writing.

    Cheers!

  48. Hi there! I’m at work browsing your blog from my new iphone 3gs!
    Just wanted to say I love reading through your blog and look
    forward to all your posts! Keep up the great work!

  49. Awesome blog you have here but I was curious about if you knew of any message boards that cover the same
    topics talked about here? I’d really like to be a part
    of online community where I can get feedback from other experienced individuals that
    share the same interest. If you have any recommendations, please let
    me know. Appreciate it!

  50. Thank you a lot for sharing this with all people you actually know what you’re
    talking approximately! Bookmarked. Kindly also seek advice from my web site =).
    We can have a link exchange agreement between us

  51. Hi, Neat post. There’s a problem with your web site
    in web explorer, would test this? IE still is the marketplace chief and a large section of people
    will leave out your excellent writing due to this problem.

  52. Appreciating the commitment you put into your site and in depth information you
    provide. It’s good to come across a blog every once in a while that isn’t the same outdated rehashed material.
    Great read! I’ve bookmarked your site and I’m adding your RSS feeds to my Google
    account.

  53. This is a hugely interesting post. You are doing spout with writing.

    You can also have a word with my website here: [url=https://rcaieftincn.blogspot.com]calculator rca ieftin[/url]

  54. With havin so much content and articles do you ever run into any problems of plagorism or copyright infringement?
    My website has a lot of unique content I’ve either created myself or outsourced but it
    looks like a lot of it is popping it up all over the internet without my authorization. Do you know any ways to help prevent content from being stolen? I’d really appreciate
    it.

  55. I have learn some excellent stuff here. Definitely value bookmarking
    for revisiting. I surprise how so much effort you
    place to create the sort of excellent informative
    site.

  56. I do not know whether it’s just me or if perhaps everyone else experiencing issues with your website.
    It appears as though some of the text in your content are running off
    the screen. Can somebody else please provide feedback and let
    me know if this is happening to them as well?

    This could be a issue with my browser because I’ve had this happen previously.
    Thank you

  57. Hello i am kavin, its my first occasion to commenting anywhere, when i read this piece of
    writing i thought i could also create comment due to this sensible article.

  58. Greetings from California! I’m bored to death at work so I decided to browse your site on my
    iphone during lunch break. I love the knowledge you provide here and can’t
    wait to take a look when I get home. I’m shocked at how
    quick your blog loaded on my phone .. I’m not even using WIFI, just 3G ..
    Anyhow, superb site!

  59. Undeniably consider that that you said. Your favourite reason appeared to be on the internet the easiest factor to
    bear in mind of. I say to you, I certainly get annoyed even as people think about worries that they just do not recognize about.

    You managed to hit the nail upon the highest and defined out the
    entire thing without having side-effects , people can take a signal.
    Will probably be back to get more. Thank you

  60. It is perfect time to make a few plans for the longer term and it is time to be happy.
    I have read this submit and if I may just I want to recommend you some interesting issues or advice.

    Maybe you could write subsequent articles referring to this article.
    I want to read more things approximately it!

  61. I don’t even know the way I stopped up right here, however I thought
    this submit was good. I don’t realize who you’re however certainly you’re going to a well-known blogger when you aren’t already.
    Cheers!

  62. you are truly a just right webmaster. The web site loading speed is incredible.

    It kind of feels that you’re doing any distinctive
    trick. Furthermore, The contents are masterwork. you’ve done a wonderful
    activity in this topic!

  63. great issues altogether, you just won a brand new reader.

    What would you recommend in regards to your post that you made some days in the past?
    Any certain?

  64. I’m impressed, I must say. Rarely do I come across a blog
    that’s equally educative and engaging, and let me tell you, you’ve hit the nail on the head.
    The issue is something which too few men and women are speaking
    intelligently about. I’m very happy I stumbled across this during my hunt for
    something concerning this.

  65. We absolutely love your blog and find nearly all of your post’s to be what
    precisely I’m looking for. can you offer guest writers to write
    content for you personally? I wouldn’t mind writing a post or elaborating on many of the subjects you write with regards to here.

    Again, awesome weblog!

  66. It’s really very difficult in this full of activity life to listen news on Television,
    thus I just use internet for that purpose, and get the hottest news.

  67. I have read a few just right stuff here. Certainly price bookmarking for revisiting.
    I wonder how much attempt you place to create any such magnificent informative website.

  68. Hello there! Do you know if they make any plugins to safeguard against hackers?
    I’m kinda paranoid about losing everything I’ve worked hard on. Any suggestions?

  69. Having read this I thought it was very enlightening.

    I appreciate you spending some time and energy to put
    this short article together. I once again find myself personally spending a lot of time both reading
    and posting comments. But so what, it was still worth it!

  70. Greetings from Ohio! I’m bored to death at work so I decided to check
    out your blog on my iphone during lunch break.
    I enjoy the info you present here and can’t wait
    to take a look when I get home. I’m surprised at how fast your blog loaded on my cell phone ..
    I’m not even using WIFI, just 3G .. Anyways, awesome site!

  71. This is a truly weighty post. Thanks as a service to posting this.

    What do you believe nearby my website: [url=http://bit.do/fokAc]creare site bucuresti[/url]

  72. This is a very respected post. Thanks instead of posting this.

    What do you over nearby my website: [url=https://agentiewebdesignbucurestix.blogspot.com/]agentie web design bucuresti[/url]

  73. Hey terrific website! Does running a blog similar to this require a lot of work?
    I’ve no expertise in programming however I had been hoping to start my own blog in the near
    future. Anyways, if you have any recommendations or techniques for new blog owners
    please share. I know this is off topic nevertheless I just had to ask.
    Appreciate it!

  74. Hey! This post could not be written any better! Reading this post reminds me of my previous
    room mate! He always kept talking about this. I will forward this article to him.
    Pretty sure he will have a good read. Thank you for sharing!

  75. I must thank you for the efforts you have put in writing this blog.
    I’m hoping to see the same high-grade content by you later on as well.
    In truth, your creative writing abilities has motivated me to get my very
    own blog now 😉

  76. With havin so much written content do you ever run into any problems
    of plagorism or copyright violation? My website
    has a lot of completely unique content I’ve either authored myself or outsourced but it seems a lot of it is popping it up all over the internet without
    my authorization. Do you know any solutions to help stop content from being ripped off?

    I’d truly appreciate it.

  77. Just desire to say your article is as astonishing.
    The clearness in your post is simply nice and i could assume you are an expert on this subject.
    Well with your permission let me to grab your RSS feed to
    keep updated with forthcoming post. Thanks a million and please carry on the gratifying work.

  78. I must thank you for the efforts you have put in writing this
    website. I really hope to view the same high-grade content from you later on as well.
    In fact, your creative writing abilities has inspired me to get my own, personal site now 😉

  79. Just wish to say your article is as astounding. The clarity in your post is simply excellent
    and i can assume you are an expert on this subject.
    Fine with your permission allow me to grab your RSS feed to keep up to date with forthcoming post.
    Thanks a million and please continue the gratifying work.

  80. Its like you read my mind! You appear to know so much about this, like you wrote the book in it or something.
    I think that you can do with a few pics to drive the
    message home a little bit, but other than that, this is fantastic
    blog. An excellent read. I’ll definitely be back.

  81. I’m not positive where you’re getting your information, but good topic. I needs to spend a while learning more or figuring out more. Thank you for magnificent information I was looking for this info for my mission.

  82. Pretty great post. I simply stumbled upon your blog and wished
    to say that I have really loved browsing your
    weblog posts. In any case I will be subscribing to your feed
    and I am hoping you write again very soon!

  83. Thanks for a great blog site. The comments are a real laugh. How’s this one….” I’m typically to niece running a blog and i really respect your content. The article has actually speaks my interest.” Sounds like my Electric Drill Instruction manual.. Made in Chineseezia. 🙂

Leave a Reply

Your email address will not be published. Required fields are marked *